Return and Refund Policy

At Celllifestore we take pride in providing quality cosmetic products to our customers.

No Returns

Due to the nature of our cosmetic products and for hygiene and safety reasons, we do not accept returns or exchanges once an order has been shipped or delivered.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from the product you ordered, please contact us within 7 days of delivery.

To help us resolve the issue, please provide:

Your order number
A description of the issue
Clear photos of the product and packaging
After reviewing the information, we will determine the appropriate resolution.

Refunds

Refunds are not provided for change of mind, incorrect product selection, or simply not wanting the product after purchase.

If your order qualifies for a refund due to an approved issue, the refund will be processed to the original payment method. Processing times may vary depending on your payment provider.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us at:

Email: celllifestore@gmail.com

By placing an order through our website, you acknowledge and agree to the terms outlined in this Return & Refund Policy.